Cal Schedule Meeting Configuration

Cal Schedule Meeting allows your agent to schedule meetings on Cal. To configure this tool, follow these steps:

1. Create an account on Cal
   To configure this agent, the first thing you need to do is go to https://cal.com/ to create or log in to your account.

   • If you are creating your account, fill in the corresponding fields, choosing the calendar of your preference and connecting your video applications. Afterwards, you will be given the option to set your availability.
   • The last step is to provide a brief description of yourself, although this field is optional.

2. Access the API configuration
   Once you are logged in, go to the settings option and select "API Key". Configure it according to your preferences.

3. Select the event type
   Then, look for the "Event type" option and select the event you desire. Click on the event, and when it redirects you to another page, copy the numbers found in the URL, as you will need them to configure the agent.

4. Configure the tool in the agent

   • Click on "Configure" in the Cal Schedule tool template:

   

5. A modal window will appear. Click on the "Add configuration" link.

6. You will see a configuration template that includes the structure you must follow to configure the tool. Replace the values of apiKey and eventTypeId with those you obtained from the Cal configuration application and click "Enable".

   

DANGER

Do not change the configuration structure, only replace the template values with yours.

You should see an "Active" text on the tool, indicating that you have successfully added it to your agent.